Further Troubleshooting
- What is a KYC check?
- Lost PIN
- What is Vault Payments?
- How can I organise Vault Payment cards for my business?
- Where do I find my card Unique Card ID/EAID?
- How can I see my card details on my Digital Card?
- Where is the CVC/Security Code on my Digital card?
- I have a Digital Vault Payments card but I can't log into the Vault Payments app?
- I'm not receiving an SMS verification code when attempting to redeem my email code
- I'm trying to log into the Vault app but I am not receiving an SMS verification code?
- Can I make a purchase that is a greater amount than the value on my card?
- Can I enter my Vault Payment card details into my PayPal account?
- Manually Redeeming a Vault Payments Digital Mastercard
- I’m getting an error message when I try to activate my card. What do I do now?
- My phone doesn't support Contactless payments. What do I do now?
- The SMS with my activation code is on my old phone. What do I do now?
- I replaced my phone. What happens to my card?
- I have misplaced the letter that came with my Physical Vault card
- I received a card in the mail to replace my Digital card, do I have to activate it?
- What name do I use when making online payments?
- I'm having issues purchasing something on Ebay
- I don’t want a passcode on my phone.
- How safe is my personal information?
- What type of card do I have?
- How do I delete my Vault Payments app account?
- Our Data Handling Processes